Popular Articles

Most popular articles from the MediaSilo Knowledge Base.

• File Upload
  File Upload
  There are two ways a user with upload privileges can upload files. Browser Upload - once a workspace is created you will see a red Upload Files button in the upper right hand corner. The browse ...
• How to delete several assets at onc...
  How to delete several assets at once
  To delete assets you can either right click and select Delete Asset or you can simply drag and drop the asset over the trash can in the left hand navigation. If you would like to delete several as ...
• Uploading videos from Final Cut
  Uploading videos from Final Cut
  Step 1 Export from Final Cut by going into the "File" menu, then select "Export Using Compressor". Step 2 Configure a new destination. Select the "Destination Tab" inside of the "Settings Wind ...
• Tips for Encoding Media
  Tips for Encoding Media
  When preparing video files, keep your audience in mind. Files intended for use in collaboration and client review should fit the screen size your audience uses and should keep in mind where users ...
• Review and Approval
  Review and Approval
  To request approval for a particular clip, double click the thumbnail in the workspace and click the Approval button at the bottom of the screen. A screen will pop-up where you can select which us ...
• API Access
  API Access
  Yes. The API lets you make remote calls which allows you to embed content (assets, workspaces, comments, annotations, etc.) into your own intranet. Additional information and documentation is avai ...
• Uploading FLV Files
  Uploading FLV Files
  If you would like full control over the quality settings of your video you can upload FLV files. We will simply create a thumbnail and won't re-encode your source FLV file.
• Workspaces
  Workspaces
  Workspaces are essentially folders that store media and can be shared between users. Think of them as folders for projects or clients. To add a workspace select the "+" from the left hand navig ...
• Email Notifications
  Email Notifications
  When creating or editing users you are given the option to customize the notifications each user receives. When you “add” or “manage” users simply select the Notificatio ...
• Using Elgato Turbo.264HD
  Using Elgato Turbo.264HD
  To upload clips directly from Elgato's Turbo.h264 encoder, simply enter your username, password, and account name (which is the first part of your web address). If you encounter problems du ...